CHD Policies

Teaching Salon

At Curly Hair Designs, we are heavily motivated by knowing that we can teach you and others how to do what we do. We offer our space to other Stylists who are wanting to learn more about Curls, Kinks, and Coils. Your appointment may be used as an opportunity to educate others.

We also love taking your before and after shots to show the transformations that happen here. If you prefer not to be photographed, no problem. Just let us know.  

New Clients

 

Please arrive with hair that is no more than 7 days from your last wash day. Your hair must be properly detangled. If you are having trouble with detangling, please let us know in advance, so that we can allot more time for the service.

 

A $50 non-refundable deposit is required for first-time clients to confirm your booking.

Child Services 

We are more than happy to be able to have your little ones in our chairs. We do not base our services off of age, rather the time spent on service. When booking for your child, you can schedule them in for an Ultimate Curl Experience - Returning Clients & Children Only to ensure there is more than enough time to work with their Crown . If your Stylist spends less than the allotted time, they will surely adjust the cost. 

 

Fees

Curly Hair Designs reserve the right to adjust the fees of your service based on the length of time that has been required to complete the service. 

 

An additional fee starting at $40 per hour may be required if your service extends beyond the allotted time frame.

 

Confirmations

 

After making your reservation, you will receive an email/sms message through our Booking App, a minimum of 7 days prior to your scheduled appointment. To confirm, click/text “Confirm.”

 

Cancellations

 

Login to our Booking Portal to cancel or reschedule your reservation. Contact us at curlyhairdesigns@gmail.com for any changes to your appointment that you are unable to make on your own.

 

If you do not cancel your appointment 72-48 hours prior to, or if you fail to notify us by email, your appointment will be automatically canceled and your deposit will be non-refundable.

 

​If you reschedule/cancel within or more than 72-48 hours in advance, your deposit will be transferred to your next visit.

 

Late Arrival

 

We offer a 10 minute grace period. If you are going to be more than 10 minutes late, please let us know via email. This policy keeps the day running smoothly and ensures everyone is respectful of the time of other clients and staff.

 

If we are running behind, we do our best to let you know in advance or upon arrival. If our tardiness conflicts with your schedule, we will reschedule your appointment free of charge.

 

No Shows

 

If you do not show up for your appointment, you will be charged the full cost of the service. Payment in full is required before booking your next appointment.

Private Accommodations

If you are in need of a private space to have your hair done, we can surely provide. Please add in the notes section when booking that you are in need of no males in the Salon at the time of your appointment and we will ensure a private environment for you to receive your service.

 

Other Terms and Conditions

 

Our services are not age or gender based. We must assess each head of hair individually prior to any possible adjustments.

 

Covid-19 Policies

 

Curly Hair Designs and it’s staff are required to comply with all OPH regulations including proper sterilization and sanitation of all stations and hair tools. If you or your child are experiencing symptoms of COVID-19, you will not be permitted service and will be required to reschedule. 

 

You will be allowed entry only at the time of their appointment, and not before. You must sanitize or wash your hands upon entering our premises. Masks are required during the entire duration of your service.

 

Parents may accompany their children in the salon.