CHD Policies

New Clients

Please arrive with hair that is no more than 7 days from your last wash day. Your hair must be properly detangled. Let us know if you are having trouble with detangling so that we can allot more time for the service.

A $50 deposit is requested to confirm your booking. 


You will receive an email/sms message 7 days prior to your scheduled appointment. 

You can click/text confirm, or go into manage reservations to cancel/reschedule.

If you do not cancel your appointment 24 hours prior to, your appointment will be automatically canceled and your deposit will be non-refundable. Contact us at for any changes to your appointment that you are unable to make on your own. 

If you reschedule/cancel with notice given, your deposit will be transferred to your next visit.

Late Arrival

If you are going to be more than 10 minutes late, please let us know via email. 

If we are running behind, we do our best to let you know in advance or upon arrival. 

No Shows

If you do not show for your appointment, you will be charged the full cost of the service prior to your next booking. 

Our services are not age or gender based. We must assess each head of hair individually prior to any possible adjustments. 

We reserve the right to alter the cost due to more or less time being spent on your service. 

Subscribe Form

©2019 by Proudly created with