CHD Policies

When you arrive for your first visit, your hair must be prepped for us in order to receive any dry cutting prior to the process. Please do the following to ensure we can offer you the fullest experience. We hold the right to alter the appointment to suit our schedule if prep work has not been complete. 


Must arrive with:


Clean hair (2-3 days post wash day )

Detangled

Minimal products (no heavy oils/butters/custards)

No markings from elastic bands/heads bands/ clips

Styled in it’s naturally curly, kinky, coily state to your best ability

Hair must be fully dry 

New Clients


Please arrive with hair that is no more than 5 days from your last wash day. Your hair must be properly detangled. Let us know if you are having trouble with detangling so that we can allot more time for the service.

A 50% deposit is requested to confirm your booking. 


Confirmations


You will receive an email/sms message 7 days prior to your scheduled appointment. 

You can click/text confirm, or go into manage reservations to cancel/reschedule.


If you do not cancel your appointment 48 hours prior to, your appointment will be automatically canceled and your deposit will be non-refundable. Contact us at curlyhairdesigns@gmail.com for any changes to your appointment that you are unable to make on your own. 


Late Arrival


If you are going to be more than 10 minutes late, please let us know via email. 

If we are running behind, we do our best to let you know in advance or upon arrival. 


No Shows


If you do not show for your appointment, you will be charged the full cost of the service prior to your next booking. 

Our services are not age or gender based. We must assess each head of hair individually prior to any possible adjustments. 


We reserve the right to alter the cost due to more or less time being spent on your service. 

 

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